How Can We Help You?

We're here to support you through your car financing journey. Get in touch with our team anytime.

Email Support

Get in touch with our support team for any questions or concerns.

support@rateguide.co

Response Time

We typically respond within 24 hours during business days.

Monday - Friday
9:00 AM - 6:00 PM EST

Frequently Asked Questions

How long does the loan matching process take?

Our algorithmic matching takes just a few minutes. Once you complete the questionnaire, you'll receive personalized lender matches instantly.

Will checking rates affect my credit score?

No! RateGuide does not pull your credit at all - neither soft nor hard inquiries. Your credit score is completely safe when using our platform. Only when you choose to formally apply directly with a lender will a credit inquiry occur.

What information do I need to get started?

You'll need basic information about yourself (name, income, employment), your desired vehicle, and your loan preferences. The entire process takes less than 5 minutes.

Is RateGuide free to use?

Yes! RateGuide is completely free for car buyers. We're compensated by lenders when you choose to work with them, so there's no cost to you.

Still Have Questions?

Don't hesitate to reach out. Our team is ready to help you find the perfect auto loan.